qr44 Terms & Conditions for Malaysian Players

These Terms & Conditions form an agreement between the individual user and qr44 regarding access to the website, player account, wallet, sports betting markets, casino games, live dealer products, bonuses and related services. References to “you”, “your” or “player” mean the registered account holder. References to “we”, “our”, “us” or “the platform” mean qr44.

You are responsible for determining whether accessing qr44 is lawful from your location. Availability of a website or payment method does not constitute legal advice or a representation that gambling is permitted in every jurisdiction. Malaysian users should understand the laws and personal obligations that apply to them before participating.

An “account” is the personal qr44 profile created for an eligible player. “Funds” include deposited money, withdrawable winnings and bonus balances. A “wager” means a sports bet, casino stake or other permitted gaming transaction. A “promotion” includes a welcome offer, reload bonus, cashback, free spin, loyalty benefit or referral reward.

Game-specific rules, market settlement rules, bonus conditions and notices shown within qr44 form part of this agreement. Where a specific promotion has additional conditions, those conditions apply alongside these Terms & Conditions. If a direct conflict exists, the more specific rule applies to that particular offer, market or game.

You may register with qr44 only if you are at least 21 years old, have legal capacity to enter an agreement and are acting on your own behalf. Employees, agents, excluded persons and anyone prohibited from gambling by applicable law may not create or use a qr44 account.

• You must provide your correct legal name, date of birth, mobile number and other requested details.
• You may maintain only one qr44 account unless written approval has been provided.
• Your payment account must generally be held in the same name as your qr44 account.
• You must not register for another person or permit a minor to access your account.
• You must complete identity, age, address or source-of-funds checks when reasonably requested.

You must keep your qr44 username, password, verification codes and device access secure. You remain responsible for activity performed through your account where that activity results from sharing credentials, using a weak password or failing to protect your device. qr44 will never require you to disclose a complete password through an unsolicited message.

You must notify qr44 promptly if you suspect unauthorised access, a changed mobile number or compromised payment details. qr44 may temporarily restrict login, deposits or withdrawals while a security review is completed. Such a restriction protects the account and does not imply that funds have been forfeited.

qr44 may support MYR deposits through payment channels familiar to Malaysian users, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect and eligible cards. Available options, transaction limits and processing times may vary by account, provider or maintenance status.

Deposited funds must be used for genuine gambling activity. qr44 is not a bank, remittance service or digital wallet for transferring money between unrelated parties. Deposits from third-party accounts may be rejected, returned or held for verification. Payment fees charged by a bank, e-wallet or card provider remain your responsibility unless qr44 expressly states otherwise.

A displayed deposit time is an estimate rather than a guarantee. DuitNow and e-wallet deposits may appear quickly, while FPX or bank processing can take longer during maintenance, public holidays or provider interruptions. You must check transaction details carefully before confirming any payment.

A wager becomes valid when it is accepted and recorded by qr44. You must review the selection, market, odds and stake before confirmation. Odds may move before acceptance, especially during live football, EPL, Liga Super Malaysia or UFC events. Once accepted, a wager generally cannot be edited or cancelled at the player's request.

Sports markets are settled using official results and the settlement rules displayed by qr44. A fixture postponement, abandonment, participant withdrawal or obvious pricing error may result in a void bet or adjusted settlement. Casino games are governed by their displayed rules, paytables and technical outcomes. RTP is a long-term statistical measure and does not promise a return during an individual qr44 session.

qr44 may correct a clear technical, display or settlement error. If an incorrect amount is credited, the erroneous value may be removed and the account balance restored to the position that would have existed without the error. Players must not exploit a malfunction or knowingly spend funds credited by mistake.

qr44 promotions may be subject to minimum deposits, eligible games, qualifying odds, maximum bets, wagering requirements, expiry dates and withdrawal limits. A bonus is not automatically withdrawable cash. You must review the specific offer terms before accepting a qr44 promotion.

Unless stated otherwise, only one person, household, device, payment source or shared network may claim a new-player offer. qr44 may withhold a bonus and related winnings where accounts are duplicated, coordinated or created mainly to obtain repeated promotional benefits. Low-risk wagering patterns intended to avoid genuine play may also be excluded where the relevant promotion expressly prohibits such conduct.

Loyalty status and rewards may change according to wagering activity and programme rules. qr44 may amend or end a promotion, but changes will not be applied unfairly to a completed qualifying action. Promotional participation remains optional.

A withdrawal request must be made to an available payment method associated with the verified qr44 account holder. Before releasing funds, qr44 may request a MyKad or other identity document, address evidence, payment ownership confirmation or information about the source of deposited funds. Documents must be genuine, readable and current.

Processing estimates are not guarantees. Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX withdrawals can be affected by provider availability, bank maintenance, security reviews or incomplete KYC information. qr44 may return funds through the original deposit channel where reasonably required for security or compliance.

Unsettled wagers, active bonus restrictions, reversed deposits and disputed transactions may delay a withdrawal. qr44 will not require additional gambling as a condition for withdrawing a legitimate real-money balance, although bonus wagering requirements must be completed or the bonus may be forfeited according to its terms.

You must use qr44 lawfully and honestly. Prohibited activity includes fraud, money laundering, collusion, identity misuse, chargeback abuse, bonus abuse, manipulation of markets, use of stolen payment instruments, automated betting where unauthorised, and attempts to interfere with website security or game operation.

Players must not operate coordinated accounts, conceal their location through deceptive methods, scrape confidential platform data or use information obtained from a technical fault. qr44 may investigate suspicious activity, restrict transactions and preserve relevant records. Where reasonably necessary, qr44 may void transactions directly connected to proven prohibited conduct.

qr44 is an entertainment platform for adults aged 21 and above. Gambling involves risk, and no outcome is guaranteed. You should set an affordable budget, take regular breaks, avoid gambling while distressed or under the influence, and never chase losses or borrow money to fund play.

qr44 may provide deposit limits, cooling-off periods and self-exclusion tools. A self-exclusion request must be respected for the selected period and should not be bypassed by opening another account. If qr44 identifies a related account created to avoid an exclusion, that account may be closed.

Guidance about warning signs and account controls is available on the Responsible Gambling page. Players who experience financial distress, anxiety, secrecy or conflict connected to gambling should stop and seek appropriate support.

qr44 processes personal information to administer accounts, provide games, prevent fraud, conduct KYC checks, process payments and meet operational obligations. Further details about categories of data, retention and player rights appear in the Privacy Policy.

Essential communications may include account security notices, transaction updates, policy changes and responsible gambling messages. These operational notices are separate from optional marketing. You are responsible for keeping your registered contact information current so that qr44 can deliver important account information.

qr44 aims to provide dependable access but does not guarantee uninterrupted service. Maintenance, internet failures, mobile network issues, payment-provider outages and circumstances beyond reasonable control may affect availability. qr44 is not responsible for losses caused solely by a player's device, connection failure or incorrect payment instruction.

Nothing in these terms excludes liability that cannot lawfully be excluded. To the extent permitted, qr44 is not liable for indirect, incidental or consequential loss arising from use of the platform. You remain responsible for gambling decisions, stake sizes and the accuracy of information entered during transactions.

qr44 may update these Terms & Conditions to reflect legal, security, payment or product changes. Material updates will be published with a revised effective date. Continued use after an update indicates acceptance; if you disagree, you should stop using qr44 and request account closure after settling eligible funds.

You may ask qr44 to close your account, subject to settlement of valid wagers and completion of necessary verification. qr44 may suspend or close an account for material breach, ineligibility, security risk, duplicate registration, prohibited conduct or failure to provide required verification.

Where an account is closed without proven misconduct, an eligible real-money balance will normally be returned after relevant checks. Closure does not remove rights or obligations that arose beforehand, including unsettled disputes, payment reversals and confidentiality duties.

Questions or complaints about qr44 should include the registered account details, relevant transaction reference and a clear description of the issue. The website email is [email protected]. For your protection, do not include a complete password or unnecessary payment credentials in any message.

qr44 will review complaints using available account, game and transaction records. If any clause in these Terms & Conditions is found unenforceable, the remaining clauses continue to apply. A delay by qr44 in enforcing a right does not waive that right. These terms, together with incorporated rules and policies, constitute the agreement governing your use of qr44.